Tech Support

Technical support for Xena Networks products

Xena offers free technical support for the lifetime of our products. This includes verifying the product works properly, helping with product operation, and basic assistance on how to use specific capabilities. Please see our support resources below:

Email Support

Support Portal (via ZenDesk)

RMA
  • After you have contacted Xena Support (either directly via email or via our ZenDesk Support Port) you may be asked to complete this RMA form so we can ship the unit back to Xena Networks for analysis and repairs.

Tech Documentation

Software Downloads
  • Download the latest SW release for upgrading your Xena testers: see Software Download

Application notes
  • For Application Notes covering various technical topics, click the third tab on this page: Application Notes

Training

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