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You can first try to put a fresh image on, or of that does not work, you can buy a new one – it needs to be a similar one to what is installed already (e.g. 500GB SATA).
You can download a fresh HDD image from here:
The password for the image (which you will type into AOMEI Backuper in order to open the image file) is:
When you reboot the chassis, it will come up with the factory settings on the IP address 192.168.1.200.
You can then update the chassis firmware using XenaChassisUpgrader afterwards.