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Copyright © 2009-2025 Teledyne LeCroy Xena ApS, Denmark
Teledyne LeCroy Xena A/S (Xena) warrants Xena hardware and software (Products) purchased by customer as follows:
What Customer Must Do: For replacement of defective Software media during the 36- Month warranty period, customer must contact by Xena Support via support portal with the following information: customer name, address, telephone number, and problem
During the warranty period, the customer has free access to download and use the latest Software for their Xena Product.
The Warranty does not extend to any Products that have been subject to misuse, neglect, abuse, improper storage, accident, alteration, or that have not been properly maintained, or have been serviced or modified by any third party.
Xena offers an extended warranty on hardware and software beyond the Warranty Value Pack to ensure continued warranty privileges at Customer’s option. This Xena Extended Warranty Value Pack is available to Customers for additional one-year terms and renewable annually (Extended Warranty Value Pack).
Xena will extend the Warranty Value Pack beyond the initial warranty period, for a fee. Under this extended warranty, Xena will repair or replace defective Xena Hardware and provide a Software warranty, under the same terms and conditions as during the initial Warranty Value Pack. Extended warranty coverage can be purchased for individual components of Xena Product. Please contact your Xena sales representative for pricing. Last updated: June 2024
Over time products reach their end of the product lifecycle. There can be many reasons for this: changes in market demand, limitations in existing technology, technological innovation, or a product is replaced with newer products with improved capabilities.
While this is a natural part of a product’s lifecycle, Xena recognizes that this can impact customers who use our products. The Xena Product Lifecycle Policy describes the timelines and important milestones until a product reaches End-of-Life (EoL), giving customers the opportunity to migrate to alternative solutions in a timely manner.
Xena Product Lifecycle Policy applies to hardware, software and services, including subscriptions, as well as offers that combine any of these.
These are the important milestones in the Xena product lifecycle:
First Customer Shipment (FCS) date: Date when the first product or product revision is shipped to a customer.
End of Sale (EoS) date: Seller can decide to discontinue products as described in https://xenanetworks.com/business-terms/#gtc. EoS date is the date when a specific product or revision of a product is discontinued.
End of Life (EoL) date: EoL date is when a product or product revision is no longer guaranteed support on software versions. When a product or products revision reaches EoL date, Xena does not offer new software, warranty or support for them. New software releases may not be compatible with EoL products or product revisions. EoL date is minimum 3 years from EoS date on hardware and 3 years from current date on Software.
The diagram below illustrates the important milestones in the Xena Product Lifecycle policy:
Below you can see the status of serial number ranges and corresponding End-of-Sale (EoS) and End-of-Life (EoL)-dates for Xena hardware.
Please note that EoS and EoL dates ONLY refer to the serial number range of a specific module and NEVER to a sales part number in general.
Serial number range | EoS Date | EoL Date | Sales P/N | Legacy P/N | Latest Xena Version with module image |
---|---|---|---|---|---|
xxx01 | 1 Apr 2011 | 1 Apr 2014 | Odin-10G-1S-2P-X | M2XFP | Val 56.5 |
xxx02 | 1 Sep 2021 | 1 Sep 2024 | Odin-1G-3S-6P | M6SFP | Val 98 |
xxx03 | 1 Mar 2013 | 1 Mar 2016 | Odin-10G-1S-2P | M2SFP+ | Val 56.5 |
xxx09 | 1 Jan 2019 | 1 Jan 2022 | Odin-10G-1S-2P | M2SFP+ | Val 89 |
xxx09 | 1 Jan 2019 | 1 Jan 2022 | Odin-10G-1S-2P-X | M2XFP | Val 89 |
xxx17 | 1 Jan 2020 | 1 Jan 2023 | Odin-40G-2S-2P-B | M2CFP40 | Val 79.3 |
xxx18 | 1 Jan 2020 | 1 Jan 2023 | Loki-100G-3S-1P | M1QSFP28CXP | Val 95 |
xxx18 | 1 Jan 2020 | 1 Jan 2023 | Odin-100G-3S-1P | M1CFP100 | Val 79.3 |
xxx20 | 1 Nov 2021 | 1 Nov 2024 | Odin-10G-1S-6P | M6SFP+ | Val 99 |
xxx22 | 1 Nov 2015 | 1 Nov 2018 | Odin-10G-1S-2P-X | M2XFP[b] | Val 79.3 |
xxx24 | 1 Nov 2021 | 1 Nov 2024 | Odin-10G-1S-2P | M2SFP+[c] | Val 99 |
xxx26 | 1 Jun 2019 | 1 Jun 2023 | Odin-1G-3S-2P-T | M2SFPT | Val 95 |
xxx27 | 1 Oct 2022 | 1 Oct 2025 | Odin-10G-1S-2P | M2SFP+[d] | Current |
xxx30 | 1 Jan 2021 | 1 Jan 2024 | Odin-10G-3S-6P-CU | M6RJ45+ | Val 96.1 |
xxx31 | 1 Sep 2018 | 1 Sep 2021 | Odin-10G-3S-2P-CU | M2RJ45+ | Val 89.0 |
xxx32 | 1 Apr 2021 | 1 Apr 2024 | Odin-40G-2S-2P | M2QSFP+ | Val 96.2 |
xxx34 | 1 Aug 2021 | 1 Aug 2024 | Odin-10G-1S-12P | M12QSFP10 | Val 98 |
xxx36 | 1 Apr 2021 | 1 May 2024 | Odin-10G-5S-6P-CU | M6RJ45N | Val 97 |
xxx37 | 1 Apr 2022 | 1 Apr 2025 | Odin-5G-4S-6P-CU | N/A | Val 101 |
xxx39 | 1 Apr 2022 | 1 Apr 2025 | Odin-5G-4S-6P-CU | N/A | Val 101 |
xxx40 | 1 Aug 2019 | 1 Mar 2023 | Odin-10G-4S-2P-Combi | M2SFP+4SFP | Val 84.1 |
xxx50 | 1 Feb 2019 | 1 Feb 2022 | Loki-100G-3S-1P-B | M1CFP4QSFP28CXP | Val 89 |
xxx51 | 1 Aug 2020 | 1 Aug 2023 | Loki-100G-3S-1P-B | M1CFP4QSFP28CXP[b] | Val 95 |
xxx54 | 1 Jan 2020 | 1 Jan 2023 | Loki-100G-3S-1P | M1QSFP28CXP | Val 95 |
xxx55 | 1 Jan 2021 | 1 Jan 2024 | Loki-100G-3S-1P-SE | M1QSFP28CXP-SE | Val 96.1 |
xxx60 | 1 Oct 2022 | 1 Oct 2025 | Loki-100G-5S-1P | M1QSFP28SFP28 | Current |
xxx65 | 1 Apr 2024 | 1 Jun 2027 | Thor-400G-7S-1P-LE | M1QSFPDDQSFP56 | Current |
xxx66 | 1 Feb 2023 | 1 Jan 2027 | Thor-400G-7S-1P | M1QSFPDDQSFP56 | Current |
xxx69 | 1 July 2023 | 1 Nov 2027 | Thor-100G-5S-4P | N/A | Current |
xxx83 | 1 Mar 2025 | 1 Mar 2028 | Chimera-100G-5S-2P | XE2QSFP28V | Current |
xxx85 | 1 Oct 2023 | 1 Oct 2026 | Chi-40G-2S-2P | N/A | Current |
Serial Number Range | EoS Date | EoL Date | Sales P/N | Legacy P/N | Latest Vantage version with module image |
---|---|---|---|---|---|
xxx90 | 1 Oct 2022 | 1 Oct 2025 | Van-1G-3S-6P | XL6SFP-E | Current |
xxx91 | 1 Oct 2022 | 1 Oct 2025 | Van-10G-1S-6P | XL6SFP+ | Current |
xxx92 | 1 Oct 2023 | 1 Oct 2026 | Van-10G-1S-6P | XL6SFP+[b] | Current |
xxx93 | 1 Oct 2022 | 1 Oct 2025 | Van-10G-1S-2P | L2SFP+[d] | Current |
xxx94 | 1 Oct 2022 | 1 Oct 2025 | Van-10G-5S-6P-CU | XL6RJ45N | Current |
xxx95 | 1 Oct 2023 | 1 Oct 2026 | Van-1G-3S-6P | XL6SFP(b) | Current |
xxx96 | 1 Oct 2023 | 1 Oct 2026 | Van-100G-5S-2P | XL2QSFP28V | Current |
xxx97 | 1 Oct 2022 | 1 Oct 2025 | Van-5G-4S-6P-CU | XL6RJ45N | Current |
xxx98 | 1 Oct 2023 | 1 Oct 2026 | Van-400G-7S-1P | XL1QSFPDDQSFP56 | Current |
xxx99 | 1 Oct 2023 | 1 Oct 2026 | Van-10G-5S-6P-CU | XL6RJ45N(b) | Current |
EoS Date | EoL Date | Sales P/N | LAST SUPPORTED SW VERSION |
---|---|---|---|
1 Oct 2023 | 1 Oct 2026 | Van-C12-2400G | Current |
1 Oct 2023 | 1 Oct 2026 | Van-C12-720G | Current |
EoS Date | EoL Date | Sales P/N | LATEST VULCAN SW VERSION WITH MODULE IMAGE |
---|---|---|---|
1 Oct 2023 | 1 Oct 2026 | Vul-V1G-P | Current |
1 Oct 2023 | 1 Oct 2026 | C-Vul-V1G-P | Current |
1 Oct 2023 | 1 Oct 2026 | Vul-V10G-P | Current |
1 Oct 2023 | 1 Oct 2026 | C-Vul-V10G-P | Current |
1 Oct 2023 | 1 Oct 2026 | Vul-V10G-P-2x | Current |
1 Oct 2023 | 1 Oct 2026 | C-Vul-V10G-P-2x | Current |
1 Oct 2023 | 1 Oct 2026 | Vul-V25G-P | Current |
1 Oct 2023 | 1 Oct 2026 | C-Vul-V25G-P | Current |
1 Oct 2023 | 1 Oct 2026 | Vul-V25G-P-2x | Current |
1 Oct 2023 | 1 Oct 2026 | C-Vul-V25G-P-2x | Current |
1 Oct 2023 | 1 Oct 2026 | Vul-28PE-10G-CU | Current |
1 Oct 2023 | 1 Oct 2026 | C-Vul-28PE-10G-CU | Current |
1 Oct 2023 | 1 Oct 2026 | Vul-28PE-25G | Current |
1 Oct 2023 | 1 Oct 2026 | C-Vul-28PE-25G | Current |
1 Oct 2023 | 1 Oct 2026 | Vul-28PE-25G-10G-CU | Current |
1 Oct 2023 | 1 Oct 2026 | C-Vul-28PE-25G-10G-CU | Current |
1 Oct 2023 | 1 Oct 2026 | Vul-28PE-40G | Current |
1 Oct 2023 | 1 Oct 2026 | C-Vul-28PE-40G | Current |
1 Oct 2023 | 1 Oct 2026 | Vul-V40G-P | Current |
1 Oct 2023 | 1 Oct 2026 | C-Vul-V40G-P | Current |
1 Oct 2023 | 1 Oct 2026 | Vul-60PE-100G | Current |
1 Oct 2023 | 1 Oct 2026 | C-Vul-60PE-100G | Current |
Please note that Vulcan licenses will be available for Vulcan systems until EoL date.
EoS Date | EoL Date | Sales P/N | Supported SW Version |
---|---|---|---|
1 July 2023 | 1 July 2026 | C-Safire-24PE-10G | Safire Release 8 |
1 July 2023 | 1 July 2026 | C-Safire-24PE-10G-CU | Safire Release 8 |
Please note that Safire licenses will be available for Safire systems until EoL date.
The serial number range on Xena modules is identified as the last two digits in the serial number, for instance serial number 609710 will belong to serial number range xxx10.
You can find the serial numbers of your modules in XenaManager by first selecting a module on the left and viewing the Module Properties on the right, as shown below:
In XenaManager 89 and later releases you also have the option to generate a system inventory file as shown below:
You can identify the serial number in the generated System Inventory file as shown below:
EoS & EoL XenaBay Chassis list:
Below is the status of XenaBay chassis based on the chassis type with corresponding End-of-Sale (EoS) and End-of-Life (EoL) dates.
Please note that EoS and EoL dates ONLY refer to the chassis type and NEVER to a sales part number.
CHASSIS TYPE | EoS Date | EoL Date | Sales P/N | Last supported SW version |
---|---|---|---|---|
FC (without a number) | 1 March 2020 | 1 June 2023 | B2400 | Val-95 |
FC (without a number) | 1 March 2020 | 1 June 2023 | B720 | Val-95 |
All models | 1 March 2020 | 1 June 2023 | B720-DC | Val-95 |
EoS & EoL XenaCompact list:
Below is the status of XenaCompact chassis based on the chassis type with corresponding End-of-Sale (EoS) and End-of-Life (EoL) dates.
Please note that EoS and EoL dates ONLY refer to the chassis type and NEVER to a sales part number.
CHASSIS TYPE | EoS Datee | EoL Date | Sales P/N | Last supported SW version |
---|---|---|---|---|
RH (without a number) | 1 March 2019 | 1 March 2022 | C-Odin-XXX | Val-89 |
FC (without a number) | 1 March 2020 | 1 June 2023 | C-Odin-XXX | Val-95 |
Identifying chassis model:
The chassis model is identified in the Main Chassis Configuration tab. You can identify the chassis type in the Chassis Model field as shown below. In this case the Chassis model is FC20. (FC20 is NOT EoS/EoL!):
As shown in the section for modules the generated system inventory file can also be used to identify the chassis model. You can identify the chassis model in the generated System Inventory file as shown below:
Last updated 5 June 2024