Xena Business Terms

General Terms and Conditions of Sale

Teledyne General Terms and Conditions of Sale

Last updated: May 2024


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End User License Agreement

This End User License Agreement (EULA) is between the final customer (Customer) and Teledyne LeCroy Xena A/S (Xena) and governs Customer’s use of the Xena Software.

Delivery and Acceptance

The Xena Software is deemed to be delivered and accepted by Customer on the earlier of: a) the date it is made available or b) the date that Xena ships the tangible media containing the Xena Software (Acceptance Date). By downloading, installing, copying, accessing or using the Xena Software, Customer agrees to be bound by the terms of this EULA from the Acceptance Date.

License Grant

Xena gives Customer a time-limited, non-exclusive, non-transferable license to use this version of the Xena Software and related documentation for Customer’s internal use (License). The time limitation is defined by the purchased Xena product.

Subsequent versions of the Xena Software are NOT covered by this EULA.

Customer may:

·        for Xena application software, use the Xena Software on any computer in Customer’s organization or on any virtual machine controlled by the Customer.

·        for Xena embedded software, use the Xena Software with the Xena Hardware supplied by Xena.

·        copy the Xena Software for archival purposes, provided any copy contains all of the original Xena Software proprietary notices or labels.

Customer may not:

·        modify, translate, reverse engineer, decompile, disassemble the Xena Software (except to the extent applicable laws specifically prohibit such restriction).

·        create derivative works based on the Xena Software.

·        copy the Xena Software (except as specified above).

·        rent, lease, or otherwise transfer rights to the Xena Software.

·        remove any proprietary notices or labels on the Xena Software.

Termination

The License will terminate automatically if Customer fails to comply with the limitations described above. On termination, Customer must destroy all copies of the Xena Software and related documentation.

Disclaimer Of Warranty

The Xena Software is provided on an AS IS basis, without warranty of any kind, including without limitation the warranties of merchantability, fitness for a particular purpose, and non-infringement.

The entire risk as to the quality and performance of the Xena Software is borne by Customer.

Should the Xena Software prove defective, Customer and not Xena assumes the entire cost of any service and/or repair.

XENA IS NOT RESPONSIBLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES.

Intellectual Property Rights

Title, ownership rights, and intellectual property rights in and to the Xena Software shall remain in Xena. The Xena Software is protected by international copyright treaties.

Consent to Use of Data

Customer agrees that Xena may collect and use technical data and related information, including but not limited to technical information about Customer’s product and use. This information is gathered periodically to facilitate the provision of software updates, product support, and other services to Customer (if any) relating to the Xena Software. Xena may use this information, as long as it is in a form that does not contain any personally identifiable information, to improve its products, services or technologies provided to Customer.

Questions

Please direct any questions regarding this EULA to:

Teledyen LeCroy Xena A/S
Gl. Lundtoftevej 1B 2nd floor
2800 Lyngby 
Denmark

Email: [email protected]

Copyright © Teledyne LeCroy Xena 2024. All rights reserved.

Last updated: June 2024

Warranty Terms

Teledyne LeCroy Xena A/S (Xena) warrants Xena hardware and software (Products) purchased by customer as follows:

1.  HARDWARE WARRANTY

  • What Is Covered: Any material defects which are traceable to original material and workmanship of Xena chassis and test module hardware (Hardware).
  • For How Long: 36 months from the original ship date of the Hardware
  • What We Will Do: Xena will repair or replace defective Hardware, in accordance with this warranty
  • What Customer Must Do: For replacement or repair of defective Hardware during the 36- Month warranty period, customer is required to obtain a Return of Material Authorization (RMA) number by contacting Xena Support via support portal with the following information: customer name, address, and telephone number, model number of Hardware; serial numbers of Hardware (chassis serial number is located on rear panel, test module serial numbers are located on either the top or bottom edge of the PCB), and a detailed problem description.
  • Hardware Warranty: Repairs or replacement may require return of the Hardware in accordance with the following instructions: All returned Hardware should preferably be shipped in their original packaging. Units packaged incorrectly may be damaged in shipping, which will invalidate this warranty with respect to such units, and may cause customer to incur a corresponding repair or replacement Xena will make commercially reasonable efforts to repair or replace and return the Hardware, with all shipping paid by Xena, within fifteen (15) business days after receipt. If returned Hardware is determined by Xena not to be defective, customer shall be responsible, at Xena’s discretion, for all related costs incurred by Xena, including shipping.

2.   SOFTWARE WARRANTY

  • What is Covered: All Xena software (Software) is warranted to execute and install properly from the Software media provided.
  • For How Long: 36-Months from the original ship date of the software media
  • What We Will Do: Xena will repair or replace defective Software media, in accordance with this

What Customer Must Do: For replacement of defective Software media during the 36- Month warranty period, customer must contact by Xena Support via support portal with the following information: customer name, address, telephone number, and problem

3.  ACCESS TO SOFTWARE

During the warranty period, the customer has free access to download and use the latest Software for their Xena Product.

4.  WARRANTY EXCLUSION

The Warranty does not extend to any Products that have been subject to misuse, neglect, abuse, improper storage, accident, alteration, or that have not been properly maintained, or have been serviced or modified by any third party.


Extended Warranty Value Pack

Xena offers an extended warranty on hardware and software beyond the Warranty Value Pack to ensure continued warranty privileges at Customer’s option. This Xena Extended Warranty Value Pack is available to Customers for additional one-year terms and renewable annually (Extended Warranty Value Pack).

EXTENDED WARRANTY

Xena will extend the Warranty Value Pack beyond the initial warranty period, for a fee. Under this extended warranty, Xena will repair or replace defective Xena Hardware and provide a Software warranty, under the same terms and conditions as during the initial Warranty Value Pack. Extended warranty coverage can be purchased for individual components of Xena Product. Please contact your Xena sales representative for pricing. Last updated: June 2024

Xena Product Lifecycle Policy

Purpose

Over time products reach their end of the product lifecycle. There can be many reasons for this: changes in market demand, limitations in existing technology, technological innovation, or a product is replaced with newer products with improved capabilities.

While this is a natural part of a product’s lifecycle, Xena recognizes that this can impact customers who use our products. The Xena Product Lifecycle Policy describes the timelines and important milestones until a product reaches End-of-Life (EoL), giving customers the opportunity to migrate to alternative solutions in a timely manner.

Scope

Xena Product Lifecycle Policy applies to hardware, software and services, including subscriptions, as well as offers that combine any of these.

Product Lifecycle Milestones:

These are the important milestones in the Xena product lifecycle:

First Customer Shipment (FCS) date: Date when the first product or product revision is shipped to a customer.

End of Sale (EoS) date: Seller can decide to discontinue products as described in https://xenanetworks.com/business-terms/#gtc. EoS date is the date when a specific product or revision of a product is discontinued.

End of Life (EoL) date: EoL date is when a product or product revision is no longer guaranteed support on software versions. When a product or products revision reaches EoL date, Xena does not offer new software, warranty or support for them. New software releases may not be compatible with EoL products or product revisions. EoL date is minimum 3 years from EoS date on hardware and 3 years from current date on Software.

The diagram below illustrates the important milestones in the Xena Product Lifecycle policy:

Xena EoS & EoL Product Hardware List

Below you can see the status of serial number ranges and corresponding End-of-Sale (EoS) and End-of-Life (EoL)-dates for Xena hardware.

Please note that EoS and EoL dates ONLY refer to the serial number range of a specific module and NEVER to a sales part number in general.

VALKYRIE

Serial number rangeEoS DateEoL DateSales P/NLegacy P/NLatest Xena Version with module image
xxx011 Apr 20111 Apr 2014Odin-10G-1S-2P-XM2XFPVal 56.5
xxx021 Sep 20211 Sep 2024Odin-1G-3S-6PM6SFPVal 98
xxx031 Mar 20131 Mar 2016Odin-10G-1S-2PM2SFP+Val 56.5
xxx091 Jan 20191 Jan 2022Odin-10G-1S-2PM2SFP+Val 89
xxx091 Jan 20191 Jan 2022Odin-10G-1S-2P-XM2XFPVal 89
xxx171 Jan 20201 Jan 2023Odin-40G-2S-2P-BM2CFP40Val 79.3
xxx181 Jan 20201 Jan 2023Loki-100G-3S-1PM1QSFP28CXPVal 95
xxx181 Jan 20201 Jan 2023Odin-100G-3S-1PM1CFP100Val 79.3
xxx201 Nov 20211 Nov 2024Odin-10G-1S-6PM6SFP+Val 99
xxx221 Nov 20151 Nov 2018Odin-10G-1S-2P-XM2XFP[b]Val 79.3
xxx241 Nov 20211 Nov 2024Odin-10G-1S-2PM2SFP+[c]Val 99
xxx261 Jun 20191 Jun 2023Odin-1G-3S-2P-TM2SFPTVal 95
xxx271 Oct 20221 Oct 2025Odin-10G-1S-2PM2SFP+[d]Current
xxx301 Jan 20211 Jan 2024Odin-10G-3S-6P-CUM6RJ45+Val 96.1
xxx311 Sep 20181 Sep 2021Odin-10G-3S-2P-CUM2RJ45+Val 89.0
xxx321 Apr 20211 Apr 2024Odin-40G-2S-2PM2QSFP+Val 96.2
xxx341 Aug 20211 Aug 2024Odin-10G-1S-12PM12QSFP10Val 98
xxx361 Apr 20211 May 2024Odin-10G-5S-6P-CUM6RJ45NVal 97
xxx371 Apr 20221 Apr 2025Odin-5G-4S-6P-CUN/AVal 101
xxx391 Apr 20221 Apr 2025Odin-5G-4S-6P-CUN/AVal 101
xxx401 Aug 20191 Mar 2023Odin-10G-4S-2P-CombiM2SFP+4SFPVal 84.1
xxx501 Feb 20191 Feb 2022Loki-100G-3S-1P-BM1CFP4QSFP28CXPVal 89
xxx511 Aug 20201 Aug 2023Loki-100G-3S-1P-BM1CFP4QSFP28CXP[b]Val 95
xxx541 Jan 20201 Jan 2023Loki-100G-3S-1PM1QSFP28CXPVal 95
xxx551 Jan 20211 Jan 2024Loki-100G-3S-1P-SEM1QSFP28CXP-SEVal 96.1
xxx601 Oct 20221 Oct 2025Loki-100G-5S-1PM1QSFP28SFP28Current
xxx651 Apr 20241 Jun 2027Thor-400G-7S-1P-LEM1QSFPDDQSFP56Current
xxx661 Feb 20231 Jan 2027Thor-400G-7S-1PM1QSFPDDQSFP56Current
xxx691 July 20231 Nov 2027Thor-100G-5S-4PN/ACurrent
xxx831 Mar 20251 Mar 2028Chimera-100G-5S-2PXE2QSFP28VCurrent
xxx851 Oct 20231 Oct 2026Chi-40G-2S-2PN/ACurrent

VANTAGE

Serial Number RangeEoS DateEoL DateSales P/NLegacy P/NLatest Vantage version with module image
xxx901 Oct 20221 Oct 2025Van-1G-3S-6PXL6SFP-ECurrent
xxx911 Oct 20221 Oct 2025Van-10G-1S-6PXL6SFP+Current
xxx921 Oct 20231 Oct 2026Van-10G-1S-6PXL6SFP+[b]Current
xxx931 Oct 20221 Oct 2025Van-10G-1S-2PL2SFP+[d]Current
xxx941 Oct 20221 Oct 2025Van-10G-5S-6P-CUXL6RJ45NCurrent
xxx951 Oct 20231 Oct 2026Van-1G-3S-6PXL6SFP(b)Current
xxx961 Oct 20231 Oct 2026Van-100G-5S-2PXL2QSFP28VCurrent
xxx971 Oct 20221 Oct 2025Van-5G-4S-6P-CUXL6RJ45NCurrent
xxx981 Oct 20231 Oct 2026Van-400G-7S-1PXL1QSFPDDQSFP56Current
xxx991 Oct 20231 Oct 2026Van-10G-5S-6P-CUXL6RJ45N(b)Current

VANTAGE CHASSIS

EoS DateEoL DateSales P/NLAST SUPPORTED SW VERSION
1 Oct 20231 Oct 2026Van-C12-2400GCurrent
1 Oct 20231 Oct 2026Van-C12-720GCurrent

VULCAN

EoS DateEoL DateSales P/NLATEST VULCAN SW VERSION WITH MODULE IMAGE
1 Oct 20231 Oct 2026Vul-V1G-PCurrent
1 Oct 20231 Oct 2026C-Vul-V1G-PCurrent
1 Oct 20231 Oct 2026Vul-V10G-PCurrent
1 Oct 20231 Oct 2026C-Vul-V10G-PCurrent
1 Oct 20231 Oct 2026Vul-V10G-P-2xCurrent
1 Oct 20231 Oct 2026C-Vul-V10G-P-2xCurrent
1 Oct 20231 Oct 2026Vul-V25G-PCurrent
1 Oct 20231 Oct 2026C-Vul-V25G-PCurrent
1 Oct 20231 Oct 2026Vul-V25G-P-2xCurrent
1 Oct 20231 Oct 2026C-Vul-V25G-P-2xCurrent
1 Oct 20231 Oct 2026Vul-28PE-10G-CUCurrent
1 Oct 20231 Oct 2026C-Vul-28PE-10G-CUCurrent
1 Oct 20231 Oct 2026Vul-28PE-25GCurrent
1 Oct 20231 Oct 2026C-Vul-28PE-25GCurrent
1 Oct 20231 Oct 2026Vul-28PE-25G-10G-CUCurrent
1 Oct 20231 Oct 2026C-Vul-28PE-25G-10G-CUCurrent
1 Oct 20231 Oct 2026Vul-28PE-40GCurrent
1 Oct 20231 Oct 2026C-Vul-28PE-40GCurrent
1 Oct 20231 Oct 2026Vul-V40G-PCurrent
1 Oct 20231 Oct 2026C-Vul-V40G-PCurrent
1 Oct 20231 Oct 2026Vul-60PE-100GCurrent
1 Oct 20231 Oct 2026C-Vul-60PE-100GCurrent

Please note that Vulcan licenses will be available for Vulcan systems until EoL date.

SAFIRE

EoS DateEoL DateSales P/NSupported SW Version
1 July 20231 July 2026C-Safire-24PE-10GSafire Release 8
1 July 20231 July 2026C-Safire-24PE-10G-CUSafire Release 8

Please note that Safire licenses will be available for Safire systems until EoL date.

How to identify the serial number range on Xena modules:

The serial number range on Xena modules is identified as the last two digits in the serial number, for instance serial number 609710 will belong to serial number range xxx10.

You can find the serial numbers of your modules in XenaManager by first selecting a module on the left and viewing the Module Properties on the right, as shown below:

In XenaManager 89 and later releases you also have the option to generate a system inventory file as shown below:

You can identify the serial number in the generated System Inventory file as shown below:

EoS & EoL XenaBay Chassis list:

Below is the status of XenaBay chassis based on the chassis type with corresponding End-of-Sale (EoS) and End-of-Life (EoL) dates.

Please note that EoS and EoL dates ONLY refer to the chassis type and NEVER to a sales part number.

CHASSIS TYPEEoS DateEoL DateSales P/NLast supported SW version
FC (without a number)1 March 20201 June 2023B2400Val-95
FC (without a number)1 March 20201 June 2023B720Val-95
All models1 March 20201 June 2023B720-DCVal-95

EoS & EoL XenaCompact list:

Below is the status of XenaCompact chassis based on the chassis type with corresponding End-of-Sale (EoS) and End-of-Life (EoL) dates.

Please note that EoS and EoL dates ONLY refer to the chassis type and NEVER to a sales part number.

CHASSIS TYPEEoS DateeEoL DateSales P/NLast supported SW version
RH (without a number)1 March 20191 March 2022C-Odin-XXXVal-89
FC (without a number)1 March 20201 June 2023C-Odin-XXXVal-95

Identifying chassis model:

The chassis model is identified in the Main Chassis Configuration tab. You can identify the chassis type in the Chassis Model field as shown below. In this case the Chassis model is FC20. (FC20 is NOT EoS/EoL!):

As shown in the section for modules the generated system inventory file can also be used to identify the chassis model. You can identify the chassis model in the generated System Inventory file as shown below:

Last updated 5 June 2024

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