Xena Value Pack
The Xena Value Pack – which is included with every Valkyrie, Chimera, Vulcan and Vantage solution we sell – is a key reason why Xena is the price/performance leader in Ethernet traffic generation and analysis solutions.
3 years’ SW Upgrades:
For 36 months after you receive a test solution from Xena, you are welcome to download the latest version of the relevant SW for that product. Once that period expires you can extend the period by paying a small percentage of the current list price. Request a quote directly from your local sales partner or contact [email protected].
3 years’ HW Warranty:
We cover the cost of fixing hardware problems for 3 years after purchase. If you encounter a HW issue, start by contacting [email protected] for assistance. If it is necessary to RMA the tester, we will guide you through the process.
Free Technical Support:
Xena offers free online/email support for the lifetime of the product. If you can’t find the answer in our online technical documentation simply send a mail to [email protected] or visit our main support page.
Free Product Training:
We strive to make user-friendly solutions but we’d be the first to admit that testing Ethernet devices and services requires a level of technical proficiency. If you are a new Xena customer, or an experienced user who wants help with a new test scenario, you are always welcome to request an online product training session. Simply submit the form on the left and we’ll quickly be in touch to arrange the details.