Tech Support

Ask XenaBot Anything You Want…

Got questions about our product? Ask away! Our AI assistant, XenaBot, powered by advanced GPT-4 technology and Xena content, is here 24/7 to provide you with immediate, accurate answers. Dive in, explore, and let XenaBot guide you through your journey with us. Don’t hold back – let’s chat!

If you’re not content with the response from XenaBot, consider trying this XenaBot variant which utilizes the global internet knowledge base in addition to Xena’s technical product content. However, be aware that ChatGPT might occasionally provide inaccurate details about individuals, locations, or facts.

Still Need help?

As part of the Xena Value Pack, your hardware is guaranteed for 3 years and we offer free technical support via email. Our Knowledge Base offers a wealth of technical documentation so that’s a great place to start.

If you cannot find the answer there, please submit the form below that seems most relevant.

Link to: Bug Report

Bug Report

Found a bug in one of our products? Submit this form so we can start investigating the issue.

Link to: Technical Issue

Technical Issue

Is a technical issue blocking your progress? Please tell us about the problem so we can help.

Link to: Feature Request

New Feature

Is there a feature you need that we don’t yet support? Our development team would love to hear about it.

Link to: RMA

RMA Request

Need a product repaired? Please submit this Return Material Authorization (RMA) form.

Link to: Question

Question

Got a general technical question? Xena’s experts are here to help.

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